Tag: AI agents

  • MIT Called It a Disenchanted Intern. METR Says Check the Growth Rate.

    MIT Called It a Disenchanted Intern. METR Says Check the Growth Rate.

    Something happened this week that I keep turning over.

    MIT published findings this month showing that when 41 AI models were tested across more than 11,000 real workplace tasks, the result was, in their words, like a “disenchanted intern” — hitting minimum benchmarks about 65% of the time, but never exceeding 50% success on tasks requiring genuinely superior-quality output. If you work in software, marketing, legal services, or knowledge work of any kind, that’s the snapshot.

    METR — a nonprofit focused on measuring AI capabilities — published a different kind of snapshot. Their metric is the “time horizon”: the maximum length of autonomous task a frontier AI can reliably complete. In 2019, the best AI could handle roughly a two-minute task without human intervention. By the end of 2025, that had grown to roughly an hour. The doubling time across that whole period: around seven months.

    METR’s January 2026 update tightened that number further. Post-2023, the best estimate for the doubling period is now 130 days — closer to four months.

    My read on this:

    The MIT study and the METR data aren’t in conflict. They’re measuring different things at different timescales. MIT is taking a photograph. METR is measuring the shutter speed. And the shutter speed is getting faster.

    I don’t think the “disenchanted intern” framing is wrong — it describes today accurately. What I’m less sure about is the assumption, implicit in most of the coverage I’ve read this week, that “today” is a stable state. An intern who gets twice as capable every four months is not the same resource at the end of the year as they are today.

    What I keep returning to is the gap between the current snapshot and the trajectory — and the opportunity that opens up in that gap. The MIT data is a photograph of now. The METR data is the shutter speed. Anyone building workflows, designing teams, or structuring how they work around AI capability today is working from a reference point that will be measurably out of date within a single planning cycle. That’s an opportunity signal at a scale and pace most planning assumptions don’t account for.

    Three things I’m watching:

    1. Where the doubling curve hits friction. Every exponential eventually meets a wall — physical limits, data constraints, regulatory friction. METR’s time-horizon metric is useful precisely because it measures real-world task completion, not synthetic benchmark scores. When the doubling cadence breaks, that will be the signal that the curve has met something real. I expect that to happen. I just don’t know when.

    2. Whether “minimally sufficient” matters or not. MIT’s 65% minimally sufficient rate sounds modest. But most enterprise workflows run on people who are minimally sufficient most of the time. The threshold isn’t excellence — it’s “acceptable at scale, around the clock, at near-zero marginal cost.” That bar is lower than it sounds, and closer than the headline number implies.

    3. The infrastructure spend as an access unlock. Alphabet, Meta, Microsoft, and Amazon are projected to spend nearly $700 billion combined on AI infrastructure in 2026 — roughly double what they spent last year. That capital isn’t just building capacity for the current snapshot. It’s funding the cost compression that makes the next several capability doublings broadly accessible. When the infrastructure matures, the cost floor drops — and the surface area for building on top of it expands with it.

    The disenchanted intern framing is apt today. My expectation is that it’s a better description of 2025 than it is of 2027.

    References

  • Vertical AI is winning the deployment race

    Vertical AI is winning the deployment race

    Horizontal AI slab at the bottom with three taller vertical columns rising from it labeled by domain
    Horizontal is the substrate. Vertical is the value layer.

    Gartner’s April read says eighty percent of enterprises will have adopted at least one vertical AI agent by year-end, and thirty percent of all enterprise AI deployments will be vertical-specific. Bessemer’s vertical AI report from this month is even more direct: vertical AI companies founded after 2019 are reaching eighty percent of traditional SaaS contract values while growing four hundred percent year-over-year. This is not a minor adjustment to the deployment landscape. It is a structural redirection of where the value of agentic AI accrues.

    For boards in 2026, the implication is that the right framework for thinking about AI vendor strategy is no longer horizontal-versus-vertical. It is which verticals you bet on, and how early. Deployment speed defines advantage in this cycle, and the deployment race is now a vertical-by-vertical race.

    The shift: vertical specialization beats horizontal generality at the workflow layer

    Horizontal AI tools — the chat assistants, the general-purpose copilots, the broad productivity overlays — are still the largest category by usage. They are not the largest category by enterprise value. The reason is structural. A horizontal copilot is good at fifty things. A vertical agent is excellent at five things that are deeply embedded in a specific workflow.

    When the enterprise needs to extract value, depth wins over breadth. Abridge in clinical documentation. Harvey and EvenUp in legal. Hebbia in financial research. Specialized clinical-coding agents at major payers. The vertical players ship integrations into existing systems, understand the regulatory and accuracy constraints of the domain, and deliver outcomes that horizontal tools cannot match without significant configuration effort that customers refuse to undertake.

    The defensibility of vertical players is also higher than the market priced in 2024. The data flywheel inside a regulated vertical is genuinely hard to replicate. The customer relationships are stickier because switching costs include re-credentialing within the regulator’s expectations, not just re-implementing software.

    Two rectangle shapes side by side, one wide and shallow, the other narrow and deep
    Wide-shallow loses to narrow-deep at the workflow level.

    The role change is the chief AI buyer becomes a portfolio manager

    Inside enterprises, the executive responsible for AI vendor strategy is increasingly running a portfolio of vertical specialists alongside the foundation-model contracts. The horizontal tools form a substrate. The vertical agents form the high-value layer. The portfolio manager has to balance ROI realization against integration overhead, and has to decide which verticals to deepen versus which to defer.

    The skill set for this role is closer to portfolio investment management than to traditional procurement or IT leadership. The portfolio manager has to read product roadmaps, anticipate vendor consolidation, manage concentration risk, and time entry into emerging verticals where category leaders have not yet emerged. None of this is in the standard procurement or CIO playbook.

    Most large enterprises have not formally structured this role yet. The work is happening inside the CIO function or inside individual line-of-business AI initiatives, with no portfolio-level coordination. The result is double-procurement of overlapping vertical capability and missed early-mover advantage in verticals where the category leader will not stay reasonably priced for long.

    The strategic consequence reshapes acquisition strategy

    For enterprises in regulated industries — banks, insurers, hospital systems, large law firms, accounting firms — the vertical-AI thesis has a direct M&A implication. The category leaders in each vertical are trading at premium multiples now and will trade at higher multiples by 2027 once their data flywheels and customer concentrations are visible in audited financials. The window for acquisition at reasonable multiples is open in 2026 for most verticals. It will close.

    For incumbents who do not acquire, the implication is partnership at scale. The vertical specialists need distribution that incumbents already have. The incumbents need capability that the specialists already have. The deal terms will tilt toward the specialists as their growth rates remain visible. Incumbents that delay partnership decisions to 2027 will pay more for less favorable terms.

    For boards governing AI strategy, the directive question is whether the company is buying or building or partnering for vertical AI capability — and whether that decision is being made deliberately for each vertical, or by default by the absence of a decision. Default-by-absence is the mode most large enterprises are operating in. It is the most expensive mode.

    Four labeled doors in a corporate hallway with one chosen and three closed
    Per vertical: buy, partner, build, or wait — pick deliberately.

    So what boards should do this quarter

    Map the AI vendor portfolio with horizontal versus vertical breakdown. If the breakdown is more than two-thirds horizontal, the company is missing the value-creating layer. If it is unmapped, that is a more urgent finding.

    Designate an executive owner for vertical AI portfolio strategy with explicit authority across line-of-business silos. The decisions are too consequential to be made silo by silo. The horizontal-tool decisions can stay with the CIO. The vertical-agent decisions need a portfolio view.

    For each major vertical relevant to the business, assign a clear posture: acquire, partner, build, or wait. Defaulting to wait by not deciding is the same as deciding to wait — and in most verticals it is the wrong decision in 2026. Execution speed will separate leaders from followers in this cycle.

  • MCP became infrastructure and Apple decided to rent cognition

    MCP became infrastructure and Apple decided to rent cognition

    What was announced

    Two announcements in the week of March 2–8, 2026 redrew the agent landscape. Anthropic’s Model Context Protocol crossed 97 million installs, with every major AI provider now shipping MCP-compatible tooling — moving the protocol from experiment to default infrastructure for tool-calling agents. Apple confirmed that the redesigned, AI-powered Siri targeted for release alongside iOS 26.4 will be powered by Google’s Gemini model running on Apple’s Private Cloud Compute. In parallel, Anthropic rolled out memory features to all Claude users and deployed Opus 4.6 as an add-in inside Microsoft PowerPoint and Excel.

    What it means

    The MCP install count makes the connectivity layer between agents and tools a solved problem at the standards level. That is a meaningful shift. For two years, the friction in shipping agents was that every tool integration was bespoke; the integration debt scaled linearly with the number of tools and the number of agents. With MCP at default-infrastructure scale, the integration cost is closer to fixed than linear, and the bottleneck moves from connectivity to orchestration and governance.

    Apple’s decision to rent cognition from Google for Siri is the more strategically loaded story. It signals that even the most vertically integrated consumer-tech company in the world has concluded that building competitive frontier-model capability inside the company is not the right capital allocation. The Private Cloud Compute envelope handles the data-sovereignty argument. The Gemini choice handles the capability argument. The combination is an explicit acknowledgment that frontier-model capability has consolidated at a tier of providers most companies will rent from, not build alongside.

    Andreas’s view

    My read on this: the agent stack is settling into a recognizable shape. Standards layer (MCP, becoming generic). Frontier-model layer (a small number of providers — OpenAI, Anthropic, Google, with regional players underneath). Application layer (where most enterprise value is created). The interesting strategic action for the next 24 months is in the application layer, where the questions are which workflows to embed, which data to expose, and which orchestration logic to own.

    I don’t think Apple’s choice is anomalous. It is the start of a wave. Companies that have been building internal frontier-model capabilities will increasingly find that the math does not work — the capex is consumer-internet scale, the talent is concentrated at three or four employers, and the capability gap to “good enough internal model” widens every six months. The economically rational answer for almost everyone is: rent the cognition, own the integration and the data envelope around it. Apple has now made that a defensible board-level position.

    The way I see it: the most important architectural question right now is whether the cognition layer (rented, frontier-model, expensive but improving exponentially) is clearly distinguished from the integration layer (owned, workflow-specific, where the moat actually lives). Where those layers are blurred, I’d expect companies to find themselves overpaying on one side and under-investing on the other. The Apple-Google deal is the clean reference architecture for how that separation can look.

    Three things I’m watching

    Three things I’m watching as this plays out:

    1. I’ll be watching whether companies architect the cognition layer and the integration layer separately — treating frontier-model providers as utilities while building proprietary infrastructure around workflow integration and the data envelope.
    2. The companies that preserve optionality will be the ones that default to MCP-compatible tooling for new agent integrations. The standards layer is no longer a strategic differentiator — the question is how quickly organizations stop treating it as one.
    3. I’ll be watching how internal frontier-model build efforts hold up against the Apple-Gemini reference case. Where differentiation rests on owning the model, I’m interested to see whether those bets come with a credible 36-month capex and capability projection — and what happens when they don’t.

    References and related signals

    • Crescendo AI: latest AI news and developments
    • Related signal: Anthropic’s Opus 4.6 PowerPoint and Excel integrations move frontier-model capability deeper into the enterprise default tooling, accelerating the rented-cognition pattern.
    • Related signal: NVIDIA GTC 2026 (March) emphasized agentic frameworks and Fortune 500 production deployments — the application layer is where the next wave of enterprise AI value is being created.
    • Related signal: 95% of generative AI pilots still fail to reach production. The connectivity layer being solved does not solve the operating-model layer.
    • Related signal: Apple choosing Gemini over OpenAI for Siri changes the competitive math for every enterprise still scoping a frontier-model partnership.
  • The pilot-to-production gap is an execution problem, not a model problem

    The pilot-to-production gap is an execution problem, not a model problem

    What was announced

    Through the week of February 9–15, 2026, the enterprise AI deployment story sharpened around a paradox: 95% of generative AI pilots still fail to reach production, yet 42% of enterprises now run agentic AI in production and 72% have agentic systems live in production or pilot. Microsoft’s February enterprise update reframed Copilot from “assistant” to “governance-first agent” capable of completing entire workflows. Oracle introduced Fusion Agentic Applications for finance, supply chain, and HR. OutSystems research released the same week reported that 94% of enterprises adopting agentic AI now flag agent sprawl as a primary concern.

    What it means

    The two statistics are not in conflict. They describe two different populations of organizations. The 95%-pilot-failure number describes how the average enterprise treats generative AI: a proof-of-concept budget, a small team, and a handoff to operations that never happens. The 42%-in-production number describes a smaller cohort that has done the operational work — governance, identity, runtime monitoring, rollback procedures, and explicit ownership of the agent fleet. The gap between the two cohorts is not technical. It is procedural.

    Microsoft’s “governance-first agent” framing acknowledges this directly. The next phase of enterprise AI is not better models. It is the operating discipline around models — who deploys them, who owns them when they misbehave, who pays for the inference, and how the organization rolls back a bad agent without disrupting downstream work. That is a CIO problem, not a CTO problem.

    Andreas’s view

    My read on this: the production cohort is pulling away from the pilot cohort, and the gap is widening every quarter. The companies in production are accumulating an operational learning curve — what governance looks like, how to staff agent operations, how to track agent behavior in production, how to compose agents into workflows without losing accountability. The companies still iterating on pilots are accumulating learnings about prompts and demos. Those are different skill sets and they compound at different rates.

    I don’t think the next 12 months reward the companies that pick the best model. They reward the companies that figured out how to operate any reasonable model at production scale, with controls, with monitoring, and with an explicit chain of accountability when an agent does the wrong thing. Agent sprawl is the leading indicator that the operations layer is missing — when 94% of practitioners flag it as a top concern, the conversation has moved past whether agents work and onto whether they are manageable.

    The way I see it: the clearest signal a board can get on where an organization actually stands is whether the CIO can produce a production agent inventory — by name, by owner, by usage volume, by incident count. If the question produces a list, the organization is in the production cohort. If it produces “we are still piloting,” it is in the failure cohort, and the strategic gap to peers will be visible in operating costs by mid-2027.

    Three things I’m watching

    Three things I’m watching:

    1. I’ll be watching whether companies can produce a named, owned, monitored agent inventory with rollback procedures on demand — that capability is the clearest proxy I have for whether a real agent operating model exists or not.
    2. The organizations that interest me are the ones shifting pilot evaluation from “did the demo work” to “did the agent ship to production with controls in place” — and backing that shift by defunding pilots that stay in demo mode past a fixed time-box.
    3. The question I’d be asking myself is whether a dedicated agent-operations lead — with explicit authority over the production fleet and seniority equivalent to the head of enterprise systems — is in place. Without single ownership, sprawl is the default outcome, and I expect that to show up clearly in incident and cost data over the next several quarters.

    References and related signals

  • When 88% of organizations have adopted AI, adoption stops being the question

    When 88% of organizations have adopted AI, adoption stops being the question

    What was announced

    The Stanford HAI 2026 AI Index landed in mid-January with a set of numbers that close out a debate. Organizational AI adoption reached 88% globally. Global corporate AI investment more than doubled in 2025 to $581.7 billion. Generative AI hit 53% population adoption within three years — faster than the personal computer or the internet. Four out of five university students now use generative AI as part of their coursework.

    What it means

    When adoption crosses the 80% line, the question of “should we adopt” becomes structurally uninteresting. Every relevant comparison group has already answered it. What remains is differentiation — and differentiation in a world of universal access is harder, not easier, than in a world of selective access. The strategic margin moves from access to integration depth, from licenses to workflow penetration, and from procurement decisions to operating-model decisions.

    The investment number is the more telling signal. $581.7 billion of corporate AI investment in a single year is a capital allocation that prices in a specific belief: that AI capability will compound at a rate that makes today’s spending the cheap option in retrospect. That belief either turns out to be correct, in which case the laggards face a permanent gap, or it overshoots, in which case the survivors of the correction still own infrastructure and skills the laggards do not.

    Andreas’s view

    My read on this: the AI Index numbers are not a celebration of momentum, they are a notice of obsolescence. Adoption was the entry-level metric — the one that let companies say “we are doing AI” without committing to anything that mattered. With 88% adoption, that metric is exhausted. The companies that conflate “we have AI deployed” with “we have an AI strategy” will be the ones surprised in 18 months when peers with the same headline adoption rate are operating at a fundamentally different unit-economics base.

    I don’t think the next two years will be about adopting more. They will be about routing work differently — deciding which functions become AI-native, which roles get redesigned, which middle-management layers compress, and which workflows get rebuilt from the ground up rather than augmented. The companies treating this as a tooling question will keep the org chart they had in 2024 and bolt assistants onto it. The companies treating it as a structural question will redesign for AI-native operations and harvest a different cost base.

    My expectation is that boards still reporting on adoption rates are measuring the wrong thing entirely. The number that matters is the percentage of work routed through AI-native processes versus AI-augmented legacy processes. Those are two different cost structures and two different competitive positions. The first is a step change. The second is a feature.

    Three things I’m watching

    1. I’ll be watching whether companies move away from adoption KPIs toward integration-depth KPIs — specifically, the percentage of revenue-generating workflows that are AI-native, not just AI-touched.
    2. The companies that stand out to me will be the ones that build the comparison the AI Index doesn’t make for them: how their spend per FTE on AI infrastructure and tooling stacks up against the 90th-percentile peer in their sector. If that number isn’t visible to leadership, it isn’t informing strategy.
    3. I’ll be watching whether organizations use the next 12 months as a workflow-redesign window rather than a tooling-procurement window. The structural opportunity narrows the moment competitors finish their redesign.

    References and related signals

  • Humanoids crossed from demo to deployment in one week

    Humanoids crossed from demo to deployment in one week

    What was announced

    At CES 2026 in Las Vegas (Jan 5–9), a cluster of robotics announcements crossed the same threshold in a single week. Boston Dynamics unveiled the production-ready electric Atlas with Hyundai committing the first fleet to its Metaplant in Savannah, Georgia, and announced a partnership with Google DeepMind to integrate Gemini Robotics models into the platform. LG demonstrated CLOiD performing real household work — laundry, dishwasher loading, food preparation — in a staged living environment. EngineAI introduced the T800 with a $25,000 starting price and mid-2026 shipping. CES listed 40 companies referencing humanoids on the show floor.

    What it means

    A human factory engineer in navy work clothes works alongside a matte-white humanoid robot at a metal workbench.
    Side by side, not face to face.

    For three years humanoids were a category of demo videos. CES 2026 is where the category became a category of contracts. Production is committed, factories are named, prices are listed, and the foundation-model layer (Gemini Robotics, comparable initiatives at other labs) supplies the cognitive component that previously made every demo brittle. The constraint is no longer “can it walk on stage.” The constraint is “what does the deployment workflow look like, and who owns the integration.”

    From this follows a second-order effect: industrial buyers now have a real procurement question to answer in 2026 — not in 2030. Hyundai’s timeline (Atlas at Metaplant, dedicated robotics factory targeting 30,000 units per year by 2028) is the explicit benchmark. Every competing automaker, every large logistics operator, and every contract manufacturer now sits with a known reference deployment to react to.

    Andreas’s view

    My read on this: the news is not that the robots are good enough. The news is that buyers have decided they are good enough to commit — and the price has moved into range. At $25,000, a humanoid sits below the annual cost of an industrial worker in most developed markets. That shifts the question from “is this technology real” to “where does it amortize fastest.”

    My three takeaways:

    1. The barrier that fell was cognitive, not mechanical. The hardware has been close to ready for years. What changed is that foundation models — think Atlas plus Gemini Robotics — absorbed the cognitive deficit that kept robots out of unstructured environments. CES 2026 looks different because the system is different, not just the chassis. I think anyone framing this as “better robots” is underestimating the speed of what comes next.

    2. The 2030 humanoid timeline is already stale. In my view, this is now a 2026 pilot conversation for any organization with manufacturing, warehousing, or fulfillment in its operations footprint — anywhere unit-level labor is the dominant cost driver. Not as a capex bet, but as a learning investment. The compounding advantage goes to whoever builds operational muscle around these systems first.

    3. The real cost of waiting isn’t hardware — it’s the operating model. Hardware will be available to everyone. What won’t be available off the shelf is three years of deployment experience. My expectation is that late movers won’t just be buying machines from competitors — they’ll be importing the playbook for how to use them.

    References and related signals